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Refund And Privacy Policy

Refunds


Our refund and privacy policy creating a comprehensive plan for a painting contest or any activity taking place here, especially one with different entry fees for different age groups, is crucial for maintaining transparency and trust with participants and their guardians. Here’s a suggested framework for both policies:

Eligibility for a Refund:

  • Event Cancellation: Full refunds will be issued if the event is cancelled by artiz due to unforeseen circumstances.
  • Illness or Emergency: Participants who are unable to attend due to illness or an emergency may request a refund, subject to providing appropriate documentation (e.g., a doctor’s note).

To complete your return, we require a receipt or proof of purchase.

Refund Process:

  • Request Submission: Refund requests must be submitted via the official website or email, with the participant’s name, registration details, and reason for the refund.
  • Processing Time: Refunds will be processed within 48 hours of the request during business working hours.
  • Refund Method: Refunds will be issued to the original method of payment.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Non-Refundable Circumstances:

  • Late Cancellation: No refunds will be issued for cancellations made less than 24 hours before the event.
  • No-Shows: Participants who do not show up on the day of the event without prior notice are not eligible for a refund.

 

Privacy Policy


Collection of Personal Information:

  • Type of Information Collected: We collect personal information such as name, age, contact information, and payment details.
  • Purpose: This information is used for registration purposes, payment processing, and communication related to the event.
 

Use and Sharing of Information:

  • Internal Use: Information is used internally for organizing and running the event.
  • Third-Party Sharing: We do not share personal information with third parties, except as required for payment processing or as required by law.
 

Data Security:

  • Protection Measures: We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
  • Limited Access: Access to personal data is strictly limited to personnel who need it for processing and organizing the event.

Children’s Privacy:

  • Parental Consent: For participants under the age of 10, parental consent is required for the collection of personal data.
  • Protection of Children’s Data: Extra care is taken to protect the privacy of participants under the age of 18.
 

Policy Updates:

  • Changes and Notifications: This privacy policy may be updated periodically.
  • Participants will be notified of any significant changes through the website or via email.


Need help?


Contact Information:

  • Queries and Concerns: For any questions or concerns regarding the refund or privacy, participants can reach out by mail or phone.
  • Contact us at info@artiz.in | +91 99454 91929 for questions related to refunds and privacy policy.

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